Trans Infosystems

Shipping Policy

This shipping policy covers delivery and logistics for IT hardware sales, rental equipment, replacement devices, and related infrastructure deployment material.

Delivery Coverage

Delivery availability depends on customer location, product type, order size, inventory availability, and logistics feasibility. Local delivery and onsite coordination may be arranged for eligible orders.

Shipping Timelines

Estimated dispatch and delivery timelines are shared during quotation or order confirmation. Timelines may vary due to stock availability, vendor processing, transport conditions, or site readiness.

Delivery Charges

Shipping, handling, installation, and pickup charges may be billed separately unless specifically included in the accepted quotation or agreement.

Inspection on Delivery

Customers should inspect delivered hardware and report visible damage, missing items, or delivery discrepancies promptly so they can be reviewed and resolved.

Rental Returns

Rental return logistics, pickup condition, accessories, packaging, and damage assessment are handled according to the rental agreement or agreed return process.